If your business needs a Bespoke Support package please contact us today to discuss how we can tailor this for you over and above the general care levels that we provide as detailed below:
NSN Care Levels:
A care level is a level determining the speed in which your fault will be responded to by BT Openreach. Based on our SLA with BT Openreach NSN offers two general types of additional cover for business grade lines:
|Gold Cover||Silver Cover|
|NSN's total care level cover providing a 4 hour response* time to faults during Monday to Friday, 9am to 6pm. Call now for a quote.||NSN's prompt care level cover provides a 1 day response* time to faults during Monday to Friday, 9am to 6pm. Call now for a quote.|
In today's day and age the ability for your telephony provider to provide you with quality broadband support is key. NSN prides itself on hiring only the best broadband and data engineers to troubleshoot and diagnose your connectivity issues. Your call will be answered promptly from 08:00 to 18:00 Monday to Friday and all broadband and basic related IT support will be done FOC ensuring we are always connecting you now.