Like London buses…
Just like waiting for London buses, when after ages, two or more come along at once, over the past year we’ve been treated to the effects of both Brexit and Covid-19. More people than ever before have found themselves working full time from home, which has brought both work/life benefits and challenges. Think homeschooling and […]
Wi-Fi Warzone – Client case study
Residential environments are generally not set up for demanding usage of bandwidth across multiple users. In some cases, this can lead to a ‘Wi-Fi warzone’, with multiple users battling for bandwidth. The following case study is an example of how we have responded to the changing needs of our customers as they adapt to the […]
The Big Switch Off/On..
Bandwidth for change.. For years now Openreach has been hailing their tidal change from copper to their ‘next generation’ networks. We’ve seen some shifts in their connectivity portfolio, notably FTTP. Yet the roll out of both of these changes has been predictably slow. Then in December last year Openreach brought down the axe on ISDN/PSTN […]
2020 In Review And The Road Ahead..
After reflecting on what I might write about in this end of year article I found myself faced with writing about one of the most impacting and challenging years in living memory. I wondered how some of our key managers across the businesses would express themselves if I asked them to reflect on 2020 and […]
The importance of adding value part 2: Cloud IT Support
When I’m asked what I do for a living by people that I meet for the first time I generally say ‘Business to business’ communications. They usually stare at me blankly for a moment and then I clarify by saying ‘broadband, mobiles, cloud-based telephones, that kind of thing’. More recently my answer has changed due […]
The importance of adding value part 1: Lime Listings
In a highly competitive marketplace, with numerous ‘me 2’ service providers all offering very similar core services, adding extra value is the only strategy that works. How much extra value is enough? We haven’t yet found a limit on adding value to our customers as there is always something extra we can do to support […]